Offres d'emploi

Dynamics 365 (CRM) Analyst (H/F)
Montréal, QC, Canada
5 ans
Publié le : 18/10/2018
Référence : #1810041-AnDynE

Client 
Our firm, KENNEDY GARCEAU, we are seeking a CRM business analyst (H/F) in Montréal, Québec.

The main role is to create and implement CRM/XRM solutions that meet business requirements and integrate into the ecosystem application of our clients.

Task and Responsabilities : 

  • Carrying out and documenting the analysis of customer needs and business processes,
  • Participating in the implementation of integration strategies,
  • onfiguring Microsoft Dynamics CRM and supporting the customer in the acceptance and deployment phase,
  • According to quality standards and best practices.
  • Your expertise will be used to maximize your full potential, as well as the potential of your team and all clients.

Profile

  • Bachelor’s degree in computer science and/or management and/or software engineering
  • Minimum of 5 years of experience in the role of business analyst
  • Minimum of 5 years of experience in a consultant role
  • Minimum of 3 years experience with CRM solutions
  • Have completed at least 3 CRM implementation contracts
  • Must have the mobility of travelling to the customers place of work
  • Being CRM Microsoft Dynamics certified is an asset
  • Excellent verbal and written skills in French and English

Conditions 

Kind of contract : permanent (CDI) 
Localisation : Montreal, QC

Compétences

  • Analyst
  • Functional analyst
  • Set-up
  • CRM Dynamics

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